Finding the right customer relationship management software (CRM) can help your business stay connected with its customers and help the team manage them better.
To help your business find a CRM software that fits your needs, we have compared and researched some of the best options available in the market and listed down our top three choices based on their features, reviews, and more:
Zoho CRM: Best CRM for scaling up a business
It doesn’t matter if you are a growing business with a small team of three or a larger team with 100 members, Zoho CRM offers affordable plans that can grow and change according to your dynamic needs. If you don’t want to commit without trying out what they offer, you can choose to start with their three-user free plan, and then switch to their small business-focused $7 per month, per user, Bigin CRM plan.
Zoho enables you to integrate independent suites for finance, forms, custom apps and more, into your plan depending on what you need.
All the apps are easy to use, offer great potential for scalability, and come with built-in channels like projects, help desk, marketing. Plus you can easily access your social media from the main CRM dashboard.
Salesforce Sales Cloud: Best customizable CRM
If your company is looking for flexible CRM software, you should consider getting the Salesforce Sales Cloud. Its star feature, the Flow Builder allows you to create custom process management automation from the settings. All you have to do is, select the type of flow you want to create and follow the instructions to design what happens after a particular trigger.
Bitrix24: Best CRM for multi-channel communication
The pandemic brought about the revolution of remote working, and we believe it is here to stay. If your business is working remotely, Bitrix24’s CRM software can provide you with multiple options to help stay in touch, collaborate, and easily share information.
Among its massive suite of great features, we loved that it offers CRM marketing automation, web design capabilities, project management, along with its many communication options. To enjoy easy work segmentation, you can begin by creating departments and workgroups and adding employees to each. This helps promote collaboration and enables information to flow easily.